Help & Support
Get the help you need to make the most of your Sia Wallet experience
Browse Help Topics
Getting Started
Learn the basics of setting up and using your Sia Wallet
Security & Privacy
Understand the rules and best practices that protect your wallet
Policies & Legal
Know your rights, responsibilities, and limits of our service
Frequently Asked Questions
Sia Wallet is a secure, decentralized cryptocurrency wallet built on the Sia blockchain. It allows you to store, send, and receive Siacoin while maintaining complete control over your private keys and funds.
Yes, Sia Wallet is completely free to download and use. You only pay standard network transaction fees when sending Siacoin, which are typically very low.
Sia Wallet uses industry-standard encryption and security practices. Your private keys are stored locally on your device and never transmitted to our servers. We also support hardware wallet integration for additional security.
Yes, when you create a wallet, you'll receive a 12-word seed phrase. Keep this phrase safe and secure - it's the only way to recover your wallet if you lose access to your device.
Sia Wallet is available for Windows, macOS, and Linux. We also have mobile apps for iOS and Android coming soon.
The most important backup is your 12-word seed phrase. Write it down on paper and store it in multiple secure locations. You can also export your wallet file as an additional backup method.
Sia network fees are very low, typically less than $0.01 per transaction. Fees are automatically calculated based on network congestion and transaction size.
Yes, Sia Wallet supports integration with popular hardware wallets like Ledger and Trezor for enhanced security of your private keys.
Transactions are usually confirmed within a few minutes, depending on block times and network activity.
No, Sia Wallet is completely decentralized. We don't store any personal information, transaction history, or private keys on our servers. Everything is stored locally on your device.
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